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Facility management

Facility management – save time and money – everything fully online

Store service, management and maintenance – it’s easy to enter your requirements.

Have all services, costs, dates, photo records and completion documents under control.

  • Share transport costs with others – it’s significantly cheaper!
  • pay, e.g. 1/3 of transport when we’re resolving service and maintenance in the neighbourhood for 3 other clients
  • we cover the Czech Republic, Slovakia + Europe 

Who is the programme designed for?

  • whoever wants to save significant costs
  • for companies with numerous branches who do not have the capacity or time to resolve service and faults at branches
  • whoever does not want to hire experts in specific professions

 

What service operations are possible? Unlimited, in line with your needs.

  • we can arrange, e.g. change of light bulbs, lightingdamaged counter
  • damaged counter
  • air-conditioning
  • construction work (we have our own service technicians and construction division, MORIS construction)
  • other service and maintenance operations as needed

 

We provide service and maintenance, e.g., for O2, TETA drogerie CZ and SR, Dermacol, Gabriella Salvete, SUPER ZOO, Traficon and others.

 

Set up service operations as required

  • within 24 hours
  • within 7 days
  • within 30 days

 

How does it all work?

  • request - simple, intuitive method of entering requirements. Choose from preselected options, everything filled in automatically.
  • records - you know when a technician will arrive - we automatically send an email to the store with date and approximate time of technician’s arrival.
  • import photos and plans for specific jobs - for clarification you can upload a photo or other document directly with a specific request for better specification and precise preparation for service operation.
  • branch administration - you can easily add to or change your list of branches, including all data.
  • display individual jobs for clarity and optimisation - immediate display on map, allowing route to be optimised and reducing transport and time costs.
  • billing finished jobs - each job generates a report for clear service billing.
  • photo record report as PDF – as soon as a photo is taken, you have the option of generating a photo report in PDF format for checking.
  • system shows exactly where the technician is located – we have full control assessing optimum routes and keeping your costs down. In the event of difficulties on the way, we localise the technician and contact you with a time of arrival.

 

Core advantages

  • simple pro-client approach with own rights
  • clear service operations overview
  • statistics and indicators of interest for client
  • automatic reporting for client
  • professional software
  • online access to all information, including from mobile phones (photos, completion document right after upload)
  • job request, filters and outcomes in system

 

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